Today we learned about effective communication. Communication is not just a one-way street, but it requires a collaborative effort from all parties involved. Most of us are NOT good communicators. We learned that every story has more than two sides. There is a distinct difference between hearing what your followers have to say and listening to what they have to say. You have to utilize what you hear, the feedback from your followers in order to grow your organization in a unanimous direction. Listen,listen, listen...STOP TALKING! If you can not listen, you can not effectively lead. There is a lot of knowledge to be gained if you would actively listen.
Active listening was emphasized in lecture this past evening.
What is active listening? How can you be an active listener? And what changes when leaders start listening actively? when followers listen actively?
Press Hop 2
15 years ago